Contact Us
We are here to help you get the right gear for your next ride. Whether you have questions about snowboard sizing, boot fitting, or the status of your order, our team is ready to assist.
Address
4120 W Maple Rd #204, Bloomfield Hills, MI 48301, United States
Work Hours
Business Hours: Mon – Fri: 7:00 AM – 7:00 PM EST Sat – Sun: 10:00 AM – 5:00 PM EST
Email Address
admin@snowboardhut.com
Phone Numbers
+1-607-261-2138
We’d love To Hear From You!
Please fill out the form below, and we will get back to you within 24 hours.
Frequently Asked Questions
Where is my Bank Transfer order?
If you paid via Direct Bank Transfer, please note that your order will ship after the funds have cleared in our account. This usually takes 1–3 business days depending on your bank. You will receive a shipping confirmation email immediately upon dispatch.
Do you ship internationally?
Currently, we ship to all 50 US states. Canada and Europe must contact us first at admin@snowboardhut.com.
What is your return policy?
We offer a 30-day return policy on unused gear. Please visit our Returns & Refunds page for full details.
Is the "Secure Payment Link" safe?
Yes. We do not process your card on our website directly. The link we email you is hosted by our secure payment processor (PCI-DSS Compliant), ensuring your data is encrypted and safe.
